Privacy Policy

Privacy Policy Last updated: February 6, 2026

Condo Blinds (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

Visit our website at www.condoblinds.com,
Request a quote, measure, or installation,
Contact us via email, phone, form, or live chat,
Interact with our social media pages or ads.
By using our Website or services, you consent to the practices described in this Policy.

1. What Personal Information We Collect
   We may collect the following types of personal information:

Contact and identification information: Name, email address, phone number, mailing address (e.g., when you request a quote or free in-home measure).
Service-related information: Details about your windows, property type (home/office), preferred blind/shade styles, measurements (if provided), or project requirements.
Technical and usage information: IP address, browser type, device information, pages visited, time/date of visits, referral sources (automatically collected via cookies, server logs, or analytics tools).
Payment information (if applicable): Credit card or billing details (processed securely by third-party payment providers; we do not store full card numbers).
Communication information: Messages, notes, or preferences shared when you contact us.
We only collect information that is necessary for the purposes described below.

2. How We Collect Personal Information
   We collect personal information:

Directly from you (e.g., quote request forms, emails, phone calls).
Automatically through your use of the Website (e.g., cookies, server logs).
From third parties (e.g., analytics providers like Google Analytics, advertising platforms).

3. How We Use Your Personal Information
   We use personal information for the following purposes:

To provide and improve our services (e.g., provide quotes, schedule measures/installations, respond to inquiries).
To communicate with you (e.g., send quotes, appointment confirmations, follow-ups).
To process payments and manage transactions (if applicable).
To personalize your experience and show relevant content/offers.
To analyze Website usage and improve functionality.
To comply with legal obligations, prevent fraud, or enforce our terms.
For marketing (only with your consent — e.g., email newsletters; you can opt out anytime).

4. Cookies and Similar Technologies
   We use cookies and similar technologies to enhance your experience, analyze traffic, and serve ads. These may include:

Essential cookies (necessary for site operation).
Analytics cookies (e.g., Google Analytics).
Advertising cookies (e.g., Facebook/LinkedIn pixels for retargeting).
You can manage preferences via your browser settings or our cookie banner (if implemented). For more details, see our [Cookie Policy – link if you create one].

5. Sharing Your Personal Information
   We may share your personal information with:

Service providers (e.g., hosting providers, email services, payment processors, analytics tools) who are bound to protect your data.
Installers or contractors (for scheduling and performing measures/installations).
Legal authorities if required by law.
Business partners or successors in case of merger, sale, or reorganization.
We do not sell your personal information.

6. Data Storage and Cross-Border Transfers
   Your information may be stored and processed in Canada or other countries (e.g., by cloud providers like Google or Microsoft). When data is transferred outside Canada, we use appropriate safeguards (e.g., contracts that meet PIPEDA standards) to protect it.
7. How Long We Keep Your Personal Information
   We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law (e.g., tax records). After that, we securely delete or anonymize it.
8. How We Protect Your Personal Information
   We use reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
9. Your Rights
   Under PIPEDA, you have the right to:

Access your personal information we hold.
Correct inaccurate information.
Withdraw consent (where consent is required).
File a complaint with us or the Office of the Privacy Commissioner of Canada.
To exercise these rights, contact us (details below).

10. Children’s Privacy
    Our Website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
    We may update this Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Website after changes constitutes acceptance.
12. Contact Us
    If you have questions about this Privacy Policy or our privacy practices, please contact:

Privacy Officer Condo Blinds 1185 Roselawn Ave York, ON M6B 1C6 Email: info@condoblinds.com Phone: (289) 512-2327

You may also contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or www.priv.gc.ca.

Thank you for trusting us with your information. We are committed to protecting your privacy.